Achieving Your Company’s Long-term Goals

September 30, 2019 By

As with any pursuit that is worthwhile, unfortunately, there is no “magic wand” that can create long-term change and growth for a company’s operations or culture. Instead you need a lasting commitment from your leaders for change to occur and be sustained.

Implementing an Organizational Excellence Model is about more than an assessment or incorporating shiny new visual management boards on your plant floor. It is about the willingness of an organization and its leaders to want to pursue greatness and take their company to that next level.

In order to achieve Organization Excellence a company must be willing to do four things:

Get out of their comfort zone
Gain top management’s buy-in
Commit time and resources
Be willing to push forward, even when it gets hard, the team gets busy, or the “new excitement has worn off”

Seasons-4 Inc., an industry leader, in commercial and industrial HVAC manufacturing company, is seeing long-term growth and impressive results from their continued pursuit of Organizational Excellence. Mike Stonecipher, GaMEP project manager said, “We first started with an assessment and interview of their team to get a better understanding of their actual needs and base recommendations off of those needs. From there, we’ve helped them implement a Management Daily Improvement system, problem solving strategies, and lean tools for consistent job training.”

Once those plans were in place and had become part of the team’s daily routine, Seasons-4 has worked with GaMEP to move onto developing their leadership skills. The team has since sent more than 40 team members through eight modules of training on everything from “building and sustaining trust” to “driving change” to “resolving workplace conflict”, all as part of their overall approach to improvement.

Saibal Sengupta, President Seasons-4 Inc. said, “The advanced leadership training conducted by GaMEP has been greatly beneficial to Seasons-4’s frontline supervisors. All our supervisors have great product knowledge but most of them needed the required soft skills to lead, engage and motivate their employees. After this training we have seen a noticeable improvement in employee engagement, accountability, productivity and team performance. The training provided tools to tackle some of the most difficult employee related situations. We believe that this training helped them to make the transition from a good supervisor to an effective leader. Ultimately, all these have a direct positive impact on the continued profitability and success of Seasons-4.”

Stonecipher said, “I’ve trained a lot of organizations, but there’s a difference between conducting training for a tactical reason versus the strategic pursuit of the organization to improve as a whole.”

In manufacturing, as in anything else, if you look at the entire picture, instead of just pieces of the pie, you are better able to position your company for the future while tackling the most pressing issues you are facing.

Kia Plant Tour Drives Student Interest Towards Careers in the Automotive Industry

May 16, 2019 By

In April, a group of Georgia Tech students had the opportunity to tour the Kia Motors Manufacturing Georgia (KMMG) automotive plant, an impressive facility spanning over 2,300,000 square feet located in West Point, Georgia. Hosted by the Society of Automotive Engineers (SAE) Atlanta Section, the tour provided students with an in-depth look into KMMG’s history and manufacturing process for the three Kia models produced in the plant: The Optima, Sorento, and most recently the Telluride, which debuted in spring of 2019.

Mike Stonecipher of GaMEP at Georgia Tech, Joy Johnston and Ted Arnold of KMMG welcome Georgia Tech students to the Kia Plant

Before witnessing the plant’s assembly line in action, the students met with KMMG employees, Ted Arnold, Head of Quality Assurance, and Joy Johnston, Public Relations Specialist, to learn what sets KMMG apart from other automotive manufacturers. Arnold and Johnston highlighted several of the company’s quality accolades, including its recent award for ranking number one among all mass market brands for four consecutive years. The pair was quick to credit its success and continued growth to its incredibly diverse and highly skilled workforce.

“The Kia Georgia Training Center and Georgia Quick Start have played a key part in the Kia Continuous Improvement mindset, helping us to sustain a work environment dedicated to fostering teamwork, safety, and world-class training,” said Johnston while discussing some of the company’s core values and training methods.

Following a Q&A session, the students experienced the final part of the visit and what they had been anticipating since their arrival – a golf cart tour through the different stages of the Kia assembly facility. During the tour, the students were driven through multiple buildings on-site as Johnston explained the operations performed in each one. In addition to watching employees work together on the assembly line to build vehicles, the students got a firsthand look at how the plant incorporates automation into its process. Stopping at one point in front of a group of industrial robots, the students observed how the robots welded together the inner and outer panels of a vehicle.

“Seeing the automation that surrounds the process was really interesting,” commented Reed Clark, a Georgia Tech senior majoring in mechanical engineering. “I had never been in an automotive plant before so I enjoyed seeing how the assembly line works and watching all the car bodies and parts move overhead from one area to the next until you’ve ended up with a full-blown car. It was easy for me to identify all the different steps of production as they were happening on the assembly line.”

Accompanying the group of Georgia Tech students during the tour was Mike Stonecipher, Project Manager for the Georgia Manufacturing Extension Partnership (GaMEP) at Georgia Tech and Board Chair for the SAE Atlanta Section. Having significant work experience within the automotive field, Stonecipher is an industry expert and has been involved with the SAE Atlanta Section for the past five years. After being named Board Chair three years ago, he has played an integral role in revitalizing the section through strong leadership and strategic plan development and execution. Generating excitement and interest in the field of automotive has been an important goal of the SAE Atlanta Section’s strategic plan. To accomplish this, the SAE Atlanta Section works with Georgia Tech and GaMEP throughout the year to develop successful events that not only increase interest within the community of students, but also champion manufacturing in the state of Georgia.

“The SAE Atlanta section is heavily involved with promoting STEM (Science, Technology, Engineering, and Math) and serving the automotive industry,” Stonecipher said. “We have some of the best colleges in the world developing the next generation of engineers and leaders. As a result, one of our objectives is to support local manufacturers and students by providing an opportunity to connect.”

The Kia Plant tour is one event choice that aligns well with the SAE Atlanta Section’s objective. According to Patrick Sands, Public Relations Manager, KMMG is excited to offer students ranging from middle school age to college level an inside look at the automotive industry as well as provide an example of an advanced manufacturing opportunity that could be available to them once they join the job market.

“During a plant tour, students are able to see up-close-and-personal the quality that Kia puts into its products,” Sands said. “We hope these tours not only inspire students to think higher of the brand, but to also consider joining the Kia team once they graduate.”

About Kia Motors America

Headquartered in Irvine, California, Kia Motors America continues to top quality surveys and is recognized as one of the 100 Best Global Brands and 50 Best Global Green Brands by Interbrand. Kia serves as the “Official Automotive Partner” of the NBA and offers a complete range of vehicles sold through a network of nearly 800 dealers in the U.S., including cars and SUVs proudly assembled in West Point, Georgia.*

Shun Griffin Makes her Mark in Manufacturing Leadership

March 20, 2019 By

Lessons from the first female Manufacturing Leadership Certificate graduate

With ample experience in manufacturing, Lukisha T. “Shun” Griffin (pictured above) recently became the first woman to earn GaMEP at Georgia Tech’s Manufacturing Leadership Certificate. Knowing she always had a knack for working with machines, Griffin, who is currently studying Industrial Engineering at Kennesaw State University (KSU), enrolled in the program to gain the skills necessary to further her career and become a manufacturing manager.

Having worked for big names in manufacturing such as Ford Motors and Berry Plastics, Griffin came to Atlanta after being recruited by Solvay and has worked her way up in the company’s ranks ever since. Griffin’s perseverance, determination, and strong work ethic have helped her succeed in her classes with great efficiency — she completed her certificate in only nine months! Griffin credits the Manufacturing Leadership Certificate’s interactive curriculum with teaching her how to practically apply the concepts she learned to advance her career. In this interview, Griffin reflects on her experience and how it has helped shape her career thus far.

What motivated you to take the Manufacturing Certificate while simultaneously enrolled in the Industrial Engineering program at KSU?

I knew I could accomplish this goal because the Manufacturing Leadership Certificate is designed for people who are working and want to take their career to the next step. My motivation to stay the course was knowing that I need the knowledge that these programs have to offer in order to become an expert in the manufacturing industry.

What did you expect to gain by taking the program and did it meet your expectations?

I have an extensive background in manufacturing and managing daily operations from the floor. However, I knew I had a lot to learn about leadership, the dynamics around managing assignments, the different metrics needed for standard operating procedures, and checks and balances to keep companies in the green with operations and deliverables. I went in with the mindset of being a sponge, knowing that whatever they had to teach me, I needed to learn. The program taught me so much and definitely exceeded my expectations.

What did you find most valuable about the program?

Creating Metrics to Drive Performance and Best Practices in Workforce Development: Building Your Team for World Class Performance are the courses that I dove into the most. They hit home for me because I manage the logistics of inventory and assist with the weekly scheduling for our group.

How have you used what you learned in the certificate program in your current position or in your current studies?

The classes also broadened my scope of implementing and facilitating group projects while managing the work in progress (WIP) and warehouse space. The training gave me a head start on what to expect moving forward with my Industrial Engineering degree. I have also been able to create live ongoing tracking metrics that my supervisor and I use weekly to stay on top of our experiments and projects.

Where do you see yourself career-wise in the next five years?

I chose a degree in Industrial Engineering because it provides access to many other options, but the Manufacturing Leadership Certificate is what determined my decision to stay in this career field. Five years from now, I plan to be completing my Master’s in Manufacturing Leadership at Georgia Tech.

In your opinion, what does it take to be successful in the manufacturing field?

When I was a young child, my father drilled two words into me: consistency and persistence. Along my journey, I realized that you also must enjoy and have a passion for what you do. My personal opinion is, if you are consistent and persistent in working hard, complete tasks and assignments with integrity, and are open to implementing continuous improvements along the way, you’ll be successful in the manufacturing field.

Is there a moment in your career that you thought you failed, but instead it lead to something better?

Yes, I have had moments where I felt like I had failed or had become stagnant in my career. I have learned that when we don’t receive the results or the recognition that we feel we deserve or have earned from others, we charge that as failure. I have grown to view those moments as learning curves and an opportunity to take advantage of the space and time to perfect whatever project I’m working on. The approval isn’t the goal – it’s the result!

This profile is part of a month long celebration of women in STEM (science, technology, engineering, and math), in honor of International Women’s Month. View profiles of other influential women in STEM careers here.

Learn about the Manufacturing Leadership Certificate

Is Online Learning the Right Fit for You?

November 14, 2018 By

Is Online Learning the Right Fit for You?

Online learning is not new to education or business. Actually, according to the 2015 National Student Clearinghouse Research Center, 5.5 million people participated in some form of a class that was offered online.

This number continues to grow, according to the Online College Student Survey. There’s been an increase in online interest and a steady growth of 1% every year since 2012 (Clinefelter & Aslanian, 2015). The research by Moore and Kearsley (2005), states that online learning is the chosen platform for learning for adults between the ages of 25-50, due to perks that include, scheduling flexibility, increased access to courses on unique topics, and lower costs.

However, when a person thinks of online learning, depending on their learning style or prior learning experiences their outlook may be one of dread or excitement. As for me, I jump at the opportunity to not being committed to attend a class at a designated day, during a designated time. I enjoy the freedom to learn new information when my brain tells me it’s a good time to retain the information I am learning. Not everyone learns in an 8 a.m. to 5 p.m. block.

Many who dread online learning think, “I’m not computer savvy enough,” but did you know, research shows that you don’t have to be a computer expert to take an online course? Actually, those who are not computer experts tend to perform better in online courses than those who are computer “savvy”.

When surveyed, people who said they preferred a traditional classroom setting stated that they valued the interaction with other students and could learn more through that interaction than through an online course. However, if your learning style is one of visual or auditory, you may actually prefer taking a course online rather than in a traditional classroom. During a well-designed online course, videos can be played multiple times, audio recordings reinforce what’s being taught, and you are given opportunities to practice new skills. Research conducted by Heather Kauffman (2015) showed that individuals who took a class online had an as high or higher success rate, than those who attended a traditional classroom course.

Do you think online learning could be for you? If you haven’t given it a try, I hope you will consider taking one of GaMEP’s online courses soon. GaMEP considers each course’s content carefully and determines the best way (or ways) to deliver the material to students. Several of our traditional courses are now available online, but we have developed some new online only subjects as well. Here’s a list of some of our newest online offerings:

Introduction to ISO 50001 + Basic Energy – Gain knowledge of foundational energy management terminology and concepts as well as basic elements of ISO 50001.
Introduction to ISO 50001 – Learn about ISO 50001 and how it relates to management responsibility, energy policy and planning, implementation and operations, and management review.
SEP Update Course – Receive updates to the SEP suite of documents and be able to help organizations meet or audit the new requirements.
Integrating Additive Manufacturing with Traditional Manufacturing – Understand which factors to consider, including cost and logistics, when incorporating additive manufacturing into a traditional manufacturing operation.
Additive Manufacturing as a Secondary Process – Find out how manufacturers use additive manufacturing as a secondary or indirect process, including its advantages and disadvantages.
Industrial Network Integration – Discover common ways networks are used for manufacturing as well as practical network concerns and technology that allow industrial networks to function correctly.
Introduction to Composites – Learn about the basic materials used to make composites, how composites are processed, and the applications of composites in various markets.
Automated Systems and Control – Identify the common methods of industrial automation, describe the available technologies, and explain how they are applied in manufacturing.
Applications for Robots – Acquire an understanding of industrial robots, the pros and cons of using robots, and learn about their basic capabilities.

If you have any questions about the format of a course you are interested in, just send me a message. I am happy to help in any way that I can and make sure that you find the right course for you!

Written by Jennifer Stone, GaMEP Instructional Designer. Jennifer works with GaMEP project managers and region managers to develop effective traditional and on-line training course materials. She holds an Ed. S. in Instructional Design from the University of West Georgia, an M.S. in Educational Computing Technologies, and a B.S. in Elementary Education and Psychology from the University of North Carolina, Greensboro.

References:

Clayton, Blumberg, & Anthony. (2018). Linkages between course status, perceived course value, and students’ preference for traditional versus non-traditional learning environments. Computers & Education, 125, 175-181.

Clinefelter, D. (2015). Data from Survey of Online College Students Helps Institutions Thrive. ELearn, 2015(12), ELearn, 01 December 2015, Vol.2015(12).

Kauffman, H. (2015). A review of predictive factors of student success in and satisfaction with online learning. Research in Learning Technology,23(1), 1-13.

Thorpe, M. (1997). Distance education: A system view: MICHAEL G. MOORE and GREG KEARSLEY, Wadsworth Publishing Company, 1996. 290 pp ISBN 0-534-6496-4. Computers & Education, 29(4), 209-211.

National Student Clearinghouse Research Center Releases Fall 2016 Current Term Enrollment Estimates Report. (2016, December 22). Professional Services Close – Up, pp. Professional Services Close – Up, Dec 22, 2016.

Atlanta Business Chronicle Viewpoint: Call to Action for Georgia Manufacturers

September 20, 2018 By

Originally published in the Atlanta Business Chronicle on Friday, Aug. 24, 2018. View the original here.

Georgia’s manufacturing industry is at a crossroad.

For decades, Georgia has attracted manufacturing investment dollars from across the globe thanks to a large workforce, affordable real estate and robust logistics infrastructure.

That favorable climate has attracted billions of dollars of investment from TOTO, Southwire, KIA and hundreds of other companies whose manufacturing facilities have created thousands of jobs in the Peach State.

For all that our state has to offer, too few Georgia manufacturers are making meaningful investments in digitization, workforce training and long-term, strategic innovation. This is according to the 2018 Georgia Manufacturing Survey, “Securing Georgia’s Economic Future,” sponsored by Aprio and Georgia Manufacturing Extension Partnership (GaMEP).

Given the extraordinary pace of change, Georgia manufacturers have an unprecedented opportunity to lead or get left behind.

Manufacturers Must Embrace Industry 4.0

We are in the throes of a 4^th industrial revolution. As with every revolution, there will be winners and losers. No sector of manufacturing will be immune. Even manufacturers in ostensibly “low-tech” sectors will eventually find themselves on the front lines of this digital revolution.

Our survey shows that larger manufactures are making bold investments in digitization, while others are hanging back. Only 38 percent of small manufacturers in Georgia have implemented progressive digital technologies such as robots and RFID, compared with 71 percent of medium-sized and 84 percent of large manufacturers.

Digitization is the most disruptive force in manufacturing today, and it will be a determinant of long-term success or failure. From blockchain to AI to data analytics, ROI-enhancing digital tools are increasingly within reach. Manufacturing executives must strike a balance between spending for today and investing in game-changing initiatives that position them for the future. The reward for decisive action today is increased profitability, expanded opportunities, and a competitive edge tomorrow.

Request a copy of the full 2018 Georgia Manufacturing Survey results.

Take Ownership of the Skills Gap

The drive for digitization is inextricably linked to workforce development. An educated, skilled labor market is a requirement for manufacturers making the transition to Industry 4.0, but it’s also an area where Georgia manufacturers continue to struggle. Already, digitization is creating workforce shortages in areas such as data science, in addition to more traditional manufacturing skill sets.

If Georgia manufacturers are unable to fill pre-Industry 4.0 jobs, the skills gap will only widen in the coming decades. More than a third of manufacturers we surveyed cite a lack of technically skilled workers, such as those with electrical and machining expertise. Historically, Georgia manufacturers spend minimal resources on training. In fact, 25 percent had made no investments in training.

Near-record low unemployment rates of 3.9 percent and a strong economy may be lulling manufacturers into complacency. Georgia manufacturers must take control of their workforce destiny. As the need for highly-skilled workers increases, the talent war will only become more fierce.

Forward thinking organizations must take a more proactive role in creating an upwardly mobile workforce. That includes offering tuition reimbursement programs, bonuses and raises for those who seek additional training, as well as apprenticeships and cross-training opportunities. In a tight labor market, employers of choice know that a positive, supportive workplace culture is key to recruitment and retention. Job satisfaction and employee retention is about more than just money.

Only 18 percent of manufacturers in our survey offer training incentives now, whereas 40 percent pay bonuses for productivity increases. This is evidence of a shortsighted focus on today at the expense of investing in the future.

Secure Georgia’s Manufacturing Future

Revolutions only come around so often. This is an exciting time for anyone in the business of making things. Likewise, anyone holding onto “the way things have always been done” is on the wrong side of history.

Bold action starts with taking first steps. Manufacturing decision makers can begin by mapping a long-term strategy that balances today’s bottom line with the need for future investments.

Not sure where to start? A full report of findings from the 2018 Georgia Manufacturing Survey, along with key insights from industry leaders, will be available at the end of September. You can request a copy here.

More than 450 Georgia manufacturers participated in this year’s survey, which was conducted in early 2018 and was sponsored by Aprio, the Georgia Manufacturing Extension Partnership (GaMEP) at the Georgia Institute of Technology, the Georgia Department of Labor and Kennesaw State University.

The survey began nearly a quarter of a century ago and is held every two to three years to benchmark advances in manufacturing technology, practices and techniques.

Karen Fite is the director of the Georgia Manufacturing Extension Partnership (GaMEP) and other programs based at the Georgia Institute of Technology that serve manufacturers. She holds an MBA from the University of Miami and a B.S. in health systems from Georgia Tech.

Adam Beckerman is the partner in charge of Aprio’s Manufacturing & Distribution group. He earned a B.A. in accounting from State University of New York College at Plattsburgh.