Quality Management

Quality Management

Implementing a quality management system into your company processes allows for consistency in the design, development, and delivery of your product or service. Conforming to internationally recognized standards states that your product or service is at the highest standard of quality. Applying techniques to get to this level of quality takes top-management support and a team-based approach that will help to consistently meet customer demands and expectations, while reducing cost and increasing customer satisfaction.

Quality Management

Whether it’s your product, production line, front office, back-end process, or more, we can customize a solution that best fits your needs. By implementing a quality management system or getting to the root cause of a production or process issue, we can help your company:

  • Conform to quality requirements
  • Substantiate its reputation
  • Boost customer satisfaction
  • Increase customer retention
  • Reduce operating costs
  • Increase profitability
  • And more

Who Will Benefit

Small to mid-sized manufacturing companies wanting to improve customer value, reduce costs, or increase profits.

Quality Management Services

Many of these services can also be applied to non-manufacturing companies.

Training Courses

The following courses are open to the public:

Any of the above courses plus the ones below can be customized and brought to your facility to train your team.

  • AS 9101 – Learn about the requirements within an aerospace quality management system and what to expect during an audit
  • TL 9001 – Learn about the quality system requirements for telecommunications suppliers and how these are audited
  • ISO / TS 16949 (includes training on APQP, FMEA, PPAP, MSA, and SPC) - learn to develop a quality management system as it relates to the automotive industry
  • ISO / IEC 17025 - learn the requirements needed to be registered to ISO 17025, the quality management standard used by testing and calibration laboratories
  • Food Safety Training (including training on ISO 22001, HACCP, and cGMP) – learn how to control food safety hazards in order to ensure that food is safe at the time of human consumption

Meet the Quality Experts

Led by Tim Israel, the Quality Management project team has years of experience in company analysis, project implementation, instruction, and team training.