LABEL VISION SYSTEMS | ISO 9001
Founded 30 years ago, Label Vision Systems (LVS) is a company where quality has no gray area. As a manufacturer of print quality inspection systems, LVS produces both the hardware and software that scans and inspect labels to ensure 100% accuracy of label information for its customers, who range from game ticketing companies to pharmaceutical companies. A digital image of the label or other information being printed is provided by a customer and the LVS equipment is then programmed to process the unique specifications of each label. The company produces two types of systems: static verifiers used for random sampling of bar codes to assure they conform to ISO Print Quality Standards and online systems that inspect the printed image. The LVS hardware and software verifies that all information on each label meets the specifications from the approved artwork. The systems inspect everything from bar codes, to alpha numeric characters, to print defects, to detection of duplicate numbers printed on the labels in real time at press speed.
Quality had always been highly valued by LVS, but it became more important when the company wanted to expand into the pharmaceutical and medical device equipment markets. Companies like these require their suppliers and partners to have a quality management system in place. To meet this requirement, LVS became ISO-9001 registered, through a year-long process that concluded with the company’s statement that it met the international standard for quality. What LVS quickly learned, however, was that by managing the internal quality audits themselves, they were using up valuable resources, especially staff time. Because he knew that the Georgia Manufacturing Extension Partnership (GaMEP) at Georgia Tech offered services to Georgia manufacturers, the president and CEO of LVS, Tim Lydell, got in touch with Larry Alford, South Metro Atlanta Region Manager, to discuss outsourcing the auditing.
Alford connected LVS to Craig Cochran, project manager for the GaMEP, who reviewed the internal audit and documentation processes and although both were very thorough, determined both were also cumbersome. Working with Andrew Sandecki, LVS’s Quality Management System (QMS) manager and production manager, Cochran reviewed the numerous procedures, forms, and record tables that were created to help maintain ISO certification. He made recommendations to help alleviate some of the non-value added steps within the procedures. By adopting the recommendations, LVS streamlined its maintenance of ISO-9001 certification.
Cochran expects to continue working with Label Vision Systems by conducting one-day audits every few months.
- By working with GaMEP, LVS has saved time and resources by streamlining the approach to maintaining ISO certification
- In addition, LVS has achieved better clarity in specific areas and has been able to better define the purpose of ISO requirements and apply appropriate processes, forms, and procedures to the LVS organization
“Craig took a complex math equation in the ISO certification and simplified it. He narrowed down the steps needed to get the results we needed,” Sandecki said. “Craig had the approach that he was there to help and not just give you a report and walk away. He is proactive in making suggestions about how the QMS can be improved in a particular area and what that means to Label Visions.”